Frequently Asked Questions
Everything you need to know about Maats performance gear and services.
What is the standard shipping timeframe for orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn and unwashed sports apparel. Simply visit our returns portal to generate a prepaid shipping label and initiate your refund or exchange.
Are your products covered by a warranty?
Yes, all Maats gear comes with a 1-year limited warranty against manufacturing defects. If your equipment fails due to a production error, we will replace it free of charge.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna.
How should I care for my technical sports apparel?
To maintain the performance of your gear, we recommend machine washing in cold water with similar colors and hanging to dry. Avoid using fabric softeners or bleach, as these can damage moisture-wicking fibers.
Do you offer professional or team discounts?
Absolutely. We provide special pricing for certified coaches, professional athletes, and bulk team orders. Please contact our sales team at [email protected] for more information.